The Fact About Telus technical support That No One Is Suggesting
The Fact About Telus technical support That No One Is Suggesting
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• At this time, I experience I am becoming misled and mistreated. Inspite of several calls and escalations, I nevertheless don't have clarity on my bargains or a fair resolution to my issues.
Individuals brokers Doing work from Telus benefits, in lieu of preserving the outdated loyal customers they make them go away to search for other company
@Oleginza Wrote: I known as Telus CS at eight.55AM Mountain time and they hanged up on me, expressing that I have to phone for the duration of "frequent Office environment several hours". Is that this for real?
Have you tried out making use of the web Chat? Log on to My TELUS as well as the the Chat icon are going to be for the decrease right on the window. Remedy the questions about what sort of help you will need then hold replying towards the bot with "I would like to speak to someone" until finally the bot provides up and passes the Chat to a person.
I needed to Speak to CS currently with Chat plus the Section I want to speak to is just accessible by mobile phone. The CS on Chat organized a connect with back again at an agreed upon time slot. When that Office named me later I obtained every little thing sorted out.
in the Black Friday i identified as Telus for getting me a brand new cell line for my daughter if there's a deal like i bought Formerly for my other kids like a loyal customer with Telus.
I wasn't telling but hoping to speak to him but he received mad and hung up. This is preposterous and extremely Awful customer service. I is going to be pulling my two lines from Telus . If This can be the customer service consumers are getting out of your reps than you need to resource it somewhere else. I are already with Telus for about fourteen a long time and It really is quite unfortunate that it's got arrive at this . Investigating these threads and opinions still left by Other folks it appears I'm not the one one particular.
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Settled conversations might be shut and saved for 90 times, and will be accessed from the Concept Centre in the My TELUS app.
If an automated assistant asks for The explanation of one's contact, mention "I would like to make payment arrangements for my mobility Monthly bill".
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I have designed multiple cellphone calls, I've clicked on "Alternatively, it is possible to Speak to our TELUS Administration Workforce right here". concluded the form, without telus billing support having response, and done An additional form on MyTelus and also go no reaction.
Looks as if all we can easily do now's air our grievances with a public forum while in the hopes of somebody ready of authority can in fact do a thing over it.
Automobile-recommend can help you immediately narrow down your search engine results by suggesting doable matches while you type.